As of 23 September 2014, during the non-business hours of the Bank and during holidays, the telephone line +359 2 9218 688 will be operated by Borica-Bankservice AD.
The process for the cardholders of BNP Paribas S.A. – Sofia branch remains unchanged:
In case of a lost or stolen card, or in case of suspicious transaction, you should immediately call +359 2 9218 688 (printed on the back of the card and on the information ticket provided together with the issued card). During the business days, in the hours after 17:30h and before 9:00h and during weekends or official holidays the phone will be serviced by the operators of Borica-Bankservice AD.
Should you have additional questions to the above changes, please contact Client Management Team at tel. +359 2 9218 688 or at e-mail csd_bulgaria@bnpparibas.com.