BNP PARIBAS Cardif Bulgaria, operating in Sofia as 2 branches of Cardif Assurances Risques Divers SA and Cardif Assurances Vie SA, France are looking for a professional to take the position of Expert Insurance Senior Claims Administrator Risk & Underwriting Assessment (Permanent contract ).

 Job Tasks and Responsibilities:

Administration, review, analysis, evaluation and decision-making on insurance claims, preparation of reports and conduct of analyses related to the liquidation activity, conducting trainings, consulting and assistance to the employees of the department and the company in relation to the processes and procedures of the activity and in the introduction of new products, technical activities related to the creation and maintenance of modules related to the liquidation process, assistance to partners in connection with the occurrence of insurance events and the validity of claims. 

Processes and administers cases related to the preparation of medical risk assessment: Receives and responds to inquiries related to medical risk assessment when concluding insurance, administers cases in the Cardif system, reflecting the entire assessment process, organizes medical examinations of clients, fills in and stores forms for conducting examinations, as well as forms for final assessment of cases, prepares individual certificates and monitors their receipt, signed by the client and return to the Insurer, maintains the electronic files of clients who have undergone medical risk assessment.

Main duties:

• Participates in the processes of liquidation activities, incl. conducting analysis, assessment and decision-making on insurance claims within the authorized authorization for the position and in accordance with the rules and procedure approved by the Company. 

• Participates in the examination, analysis and evaluation of insurance claims falling within the scope of the procedures for consideration of complicated insurance claims, insurance claims over the authorization limit for the position and insurance claims considered under an “exception” 

• Conducts correspondence by phone, email and participates in meetings with clients or their representatives, as well as with partners in connection with the resolution of various cases of claims and related cases. 

• Prepares “stamps” parameterization of products in the main system for administration and processing of insurance claims. 

• Participates in the creation, maintenance and development of additional modules and systems in connection with the process of administration and processing of insurance claims 

• Participates in the creation of internal rules and procedures related to liquidation activities; in the introduction of new requirements, manuals and instructions both by HO, kata and internal. Prepares reports, participates in the process of monitoring and control of activities related to the liquidation of insurance claims. 

• Assists Claims Manager in the creation of new products and related liquidation processes 

• Participates in the trainings of the team related to the introduction of new products and the implementation of changes to conditions and operational processes related to the liquidation activity; when recruiting new staff

• Provides assistance and assistance to the team in the daily activities related to the liquidation of insurance claims: explains, advises, directs, consults, etc.

• Participates in the risk assessment process – administers cases.

• Participates in communication with medical centers, in sending / receiving requests, invoices, etc. documents related to the activity/, as well as in the selection of new medical centers and renewal of contracts with existing ones; 

• Assists and prepares expert opinions in the consideration of complaints and objections related to the process and evaluation of insurance claims. 

• In connection with the day-to-day liquidation activities, communicates with partners and external suppliers and executives (including outsourcing and TPA) in connection with the liquidation process, answering inquiries, preparing reports, assisting in resolving problems; sets requirements and tasks and monitors the receipt of an answer and the implementation of the assigned tasks correctly, qualitatively and on time, in accordance with the agreements. 

Responsibilities of the employee 

Responsibility for the storage of the information/documents of clients received and/or prepared by him/her; 

Is responsible for the correct and accurate examination of the documents on insurance claims, in accordance with the internal rules of the department and the contracts with partners of the company; 

Is responsible for the quality and timely performance of the assigned tasks, in accordance with his functional duties as a “Claims Administrator”, calculates compensations and prepares documents for payments, maintains a database correctly, prepares reports;

 Subordination, relationships and relationships 

• Hierarchical: 

 In the day-to-day work he is subordinate to the Claims Manager and Operations Director of Cardif , Branches Bulgaria.

• Functional: 

In the day-to-day work, he is in touch and relationship with all other employees of Cardif, Branches Bulgaria. 

Contacts the relevant employees of Cardif Contractual Partners, Bulgaria Branches in relation to the work performed. 

 Requirements for occupying the position

• Educational requirements for the position: higher economic education with a Master’s degree; 

• Qualification requirements for the position: work experience in the specialty – more than 2 years; 

• Other requirements for the position: 

knowledge of a foreign language: knowledge of English /written and spoken/; 

computer literacy (Word, Excel, Internet, etc.). 

• Personal qualities: loyalty, ability to work in a team and work with clients, initiative, communication, etc.)

Engagement with the goals and standards of BNP PARIBAS Cardif Bulgaria.

JOB DESCRIPTION OF 
THE POSITION: Expert Insurance Claims Administrator
 

BNP PARIBAS Cardif Bulgaria, operating in Sofia as 2 branches of Cardif Assurances Risques Divers SA and Cardif Assurances Vie SA, France are looking for a professional to take the position of Expert Insurance Claims Administrator (Permanent employment contract).

Job Tasks and Responsibilities:

Administration, review, analysis, evaluation and decision-making on insurance claims, preparation of reports and conduct of

 analyses related to the liquidation activity, conducting trainings, consulting and assistance to the employees of the department and the company in relation to the processes and procedures of the activity and in the introduction of new products, technical activities related to the creation and maintenance of modules related to the liquidation process, assistance to partners in connection with the occurrence of insurance events and the validity of claims. 

Main duties:

  • Participates in the processes of liquidation activities, incl. conducting analysis, assessment and decision-making on insurance claims within the authorized authorization for the position and in accordance with the rules and procedure approved by the Company. 
  • Participates in the examination, analysis and evaluation of insurance claims falling within the scope of the procedures for consideration of complicated insurance claims, insurance claims over the authorization limit for the position and insurance claims considered under an “exception” 
  • Conducts correspondence by phone, email and participates in meetings with clients or their representatives, as well as with partners in connection with the resolution of various cases of claims and related cases. 
  • Prepares “stamps” parameterization of products in the main system for administration and processing of insurance claims. 
  • Participates in the creation, maintenance and development of additional modules and systems in connection with the process of administration and processing of insurance claims 
  • Participates in the creation of internal rules and procedures related to liquidation activities; in the introduction of new requirements, manuals and instructions both by HO, kata and internal. Prepares reports, participates in the process of monitoring and control of activities related to the liquidation of insurance claims. 
  • Assists Claims Manager in the creation of new products and related liquidation processes 
  • Participates in the training of the team related to the introduction of new products and the implementation of changes to conditions and operational processes related to the liquidation activity; when recruiting new staff
  • Provides assistance and assistance to the team in the daily activities related to the liquidation of insurance claims: explains, advises, directs, consults, etc.
  • Participates in the risk assessment process – administers cases.
  • Participates in communication with medical centers, in sending / receiving requests, invoices, etc. documents related to the activity/, as well as in the selection of new medical centers and renewal of contracts with existing ones; 

  • Assists and prepares expert opinions in the consideration of complaints and objections related to the process and evaluation of insurance claims. 
  • In connection with the day-to-day liquidation activities, communicates with partners and external suppliers and executives (including outsourcing and TPA) in connection with the liquidation process, answering inquiries, preparing reports, assisting in resolving problems; sets requirements and tasks and monitors the receipt of an answer and the implementation of the assigned tasks correctly, qualitatively and on time, in accordance with the agreements. 

Responsibilities of the employee 

Responsibility for the storage of the information/documents of clients received and/or prepared by him/her; 

Is responsible for the correct and accurate examination of the documents on insurance claims, in accordance with the internal rules of the department and the contracts with partners of the company; 

Is responsible for the quality and timely performance of the assigned tasks, in accordance with his functional duties as a “Claims Administrator”, calculates compensation and prepares documents for payments, maintains a database correctly, prepares reports;

Subordination, relationships and relationships 

  • Hierarchical: 
     In the day-to-day work he is subordinate to the Claims Manager and Operations Director of Cardif, Branches Bulgaria.
  • Functional: 

In the day-to-day work, he is in touch and relationship with all other employees of Cardif, Branches Bulgaria. 

Contacts the relevant employees of Cardif Contractual Partners, Bulgaria Branches in relation to the work performed. 

Requirements for occupying the position

  • Educational requirements for the position: higher economic education with a Master’s degree; 
  • Qualification requirements for the position: work experience in the specialty – more than 2 years; 
  • Other requirements for the position: 

knowledge of a foreign language: knowledge of English /written and spoken/; 

computer literacy (Word, Excel, Internet, etc.). 

  • Personal qualities: loyalty, ability to work in a team and work with clients, initiative, communication, etc.)

Engagement with the goals and standards of BNP PARIBAS Cardif Bulgaria.

BNP PARIBAS Cardif Bulgaria, operating in Sofia as 2 branches of Cardif Assurances Risques Divers SA and Cardif Assurances Vie SA, France are looking for a professional to take the position of Expert Insurance Claims Administrator (Fixed Term contract ).

Job Tasks and Responsibilities:

Administration, review, analysis, evaluation and decision-making on insurance claims, preparation of reports and conduct of

 analyses related to the liquidation activity, conducting trainings, consulting and assistance to the employees of the department and the company in relation to the processes and procedures of the activity and in the introduction of new products, technical activities related to the creation and maintenance of modules related to the liquidation process, assistance to partners in connection with the occurrence of insurance events and the validity of claims. 

Main duties:

  • Participates in the processes of liquidation activities, incl. conducting analysis, assessment and decision-making on insurance claims within the authorized authorization for the position and in accordance with the rules and procedure approved by the Company. 
  • Participates in the examination, analysis and evaluation of insurance claims falling within the scope of the procedures for consideration of complicated insurance claims, insurance claims over the authorization limit for the position and insurance claims considered under an “exception” 
  • Conducts correspondence by phone, email and participates in meetings with clients or their representatives, as well as with partners in connection with the resolution of various cases of claims and related cases. 
  • Prepares “stamps” parameterization of products in the main system for administration and processing of insurance claims. 
  • Participates in the creation, maintenance and development of additional modules and systems in connection with the process of administration and processing of insurance claims 
  • Participates in the creation of internal rules and procedures related to liquidation activities; in the introduction of new requirements, manuals and instructions both by HO, kata and internal. Prepares reports, participates in the process of monitoring and controlling activities related to the liquidation of insurance claims. 
  • Assists Claims Manager in the creation of new products and related liquidation processes 
  • Participates in the training of the team related to the introduction of new products and the implementation of changes to conditions and operational processes related to the liquidation activity; when recruiting new staff
  • Provides assistance and assistance to the team in the daily activities related to the liquidation of insurance claims: explains, advises, directs, consults, etc.
  • Participates in the risk assessment process – administers cases.
  • Participates in communication with medical centers, in sending / receiving requests, invoices, etc. documents related to the activity/, as well as in the selection of new medical centers and renewal of contracts with existing ones; 

  • Assists and prepares expert opinions in the consideration of complaints and objections related to the process and evaluation of insurance claims. 
  • In connection with the day-to-day liquidation activities, communicates with partners and external suppliers and executives (including outsourcing and TPA) in connection with the liquidation process, answering inquiries, preparing reports, assisting in resolving problems; sets requirements and tasks and monitors the receipt of an answer and the implementation of the assigned tasks correctly, qualitatively and on time, in accordance with the agreements. 

Responsibilities of the employee 

Responsibility for the storage of the information/documents of clients received and/or prepared by him/her; 

Is responsible for the correct and accurate examination of the documents on insurance claims, in accordance with the internal rules of the department and the contracts with partners of the company; 

Is responsible for the quality and timely performance of the assigned tasks, in accordance with his functional duties as a “Claims Administrator”, calculates compensations and prepares documents for payments, maintains a database correctly, prepares reports;

Subordination, relationships and relationships 

  • Hierarchical: 
     In the day-to-day work he is subordinate to the Claims Manager and Operations Director of Cardif, Branches Bulgaria.
  • Functional: 

In the day-to-day work, he is in touch and relationship with all other employees of Cardif, Branches Bulgaria. 

Contacts the relevant employees of Cardif Contractual Partners, Bulgaria Branches in relation to the work performed. 

Requirements for occupying the position

  • Educational requirements for the position: higher economic education with a Master’s degree; 
  • Qualification requirements for the position: work experience in the specialty – more than 2 years; 
  • Other requirements for the position: 

knowledge of a foreign language: knowledge of English /written and spoken/; 

computer literacy (Word, Excel, Internet, etc.). 

  • Personal qualities: loyalty, ability to work in a team and work with clients, initiative, communication, etc.)

Engagement with the goals and standards of BNP PARIBAS Cardif Bulgaria.

Job description – Human Resources Business Partner Bulgaria

Identity

Name

Human Resources Administrator BG

Acronym

Reporting to

HRBP BULGARIA&ROMANIA

Subordinates

Type

Required behaviour at the managerial level

  • Act in line with our vision, mission and values and drive it within HR department.
  • Be fair and open in communication.
  • Act with respect towards others.
  • Respect company rules and principles.
  • Be professional in your area of expertise and in your role.
  • Lead by example in all aspects of your professional duties. 
  • Demonstrate an active and positive approach.
  • Meet agreed deadlines.
  • Cooperate effectively with other colleagues/departments and offer support when needed.

 

CRO requirements

  • Definition, implementation and update of control framework for business operations and processes with his/her area of responsibility.
  • Day-to-day management of risks (identification, measurement, monitoring, mitigation techniques proposing, reporting) belonging to the responsibility of the department including monitoring and evaluation of KPIs defined by the company Risk Map.

Role

Mission

  • To ensure effective administration of human resources
  • Become a trusted partner of business/function line of MM and provide HR support
  • Implement Group and CE Region HR policies within areas of responsibility

 

Responsibilities

  • Manage BNP Paribas Cardif recruitment needs in Bulgaria and ensure consistency with regional recruitment strategy

 

Main activities

  • Ensuring administration of the HR agenda, including new joiners agenda and changes and/or termination of employee contracts, attendance statistics, personal files, etc.
  • Overseeing the compliance with Fit and Proper policy by the identified key functions, archiving the fit and proper assessment forms
  • Planning and organizing development and professional education for the employees
  • Driving performance management agenda
  • Developing the employees satisfaction framework (employee’s questionnaires, social projects, internal communication, etc.), evaluating feedback from the employees
  • Ensuring operation of the social framework (all kinds of benefits) and different payments/systems to the members of statutory bodies
  • Providing advice and guidance in line with the global frame defined by HR Head Office/HR CE Region to HRBP, CEO and managers regarding recruitment, mobility, promotions, ensuring a fair treatment and non-discrimination
  • Coordinating the process and the consolidation of the employees’ data
  • Coordinating the validation of this data and then provide the information to Head of HR if requested
  • Running the internal mobility program
  • Processing personnel statistics, ensuring HR reporting

Authority

  •  

Reports

  • RISK 360/GKSP (contributor) – Group system for Internal control
  • OPAL – Group organizational repository
  • SHUTTLE/ENABLON – Yearly reporting system
  • MY DEVELOPMENT/MY LEARNING – Training reporting, assignment 
  • ABOUT ME – Succession planning, Lft, Appraisal process
  • BWelcome – recruitment tool
  • HR KPIs
  • All systems connected to social framework